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You can pay for your order using a Visa, Visa Electron, MasterCard, Maestro or Amex payment card. The card must be approved by the issuing bank for online (Internet) payment. When ordering online, choosing the right payment method will take you to a secure and secure page for this form of payment. Data protection during the purchase is guaranteed by the payment card processor Banca Intesa ad Beograd, so the complete payment process is performed on the bank's pages. At no time is your credit card information available to our system. On this page you need to enter the following information: Card Number, Expiration Date and CVC2 / CVV2 Code, which you can read from your card.

If the transaction is successful, you will be returned to our site with the notification that the payment has been successfully completed. In case the payment failed, you will be returned to our site with information about the failed payment and you will be able to make another payment or choose another payment method.

Data entry and verification are solely between the card user and Intesa, and the merchant has no insight into the information being exchanged. When entering payment card information, confidential information is transmitted over a public network in a secure (encrypted) form using SSL protocols and PKI systems, as currently state-of-the-art cryptographic technology. All payments will be made in dinars (RSD).

All payments will be made in dinars (RSD). If paid by payment cards of foreign Issuing Banks, the dinar transaction amount will be converted into Bank settlement currency (EUR) according to the exchange rate of the National Bank of Serbia. When debiting your payment card, the amount already converted will be converted to your local currency according to the rate applied by the payment card operators.

You can pay from a company account. You'll need to select a payment option within your payment method.

You can, but need to do so within 30 minutes after your order has been placed. You can cancel your order by calling the phone number +381 13 745 755 or sending an e-mail to [email protected]

There is a possibility of replacing the damaged goods, and the conditions and conditions under which you can do this are described HERE

If you received an order confirmation email from us after ordering and have been contacted by our seller, be sure your order is recorded.

You will need to click the Login / Registration button and then the Forgot your password? Link, after which you will need to enter your E-Mail to which we will send you the password reset link.

From the moment of order creation, the delivery time is 5 working days in case of payment for the goods on delivery. For orders that are paid by bank or post office, the payment deadline is 5 days from the day of the order confirmation, and the delivery time is 5 working days from the payment registration. The usual delivery time is 2 business days. You can read more about delivery HERE

FAQ